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Our Clients

We work with global clients across Fintech, banking, corporate services, real estate, and much more.

Since 2015, we have been working with regulated organisations across 11 sectors and 18 jurisdictions. Clients of Know Your Customer include some of the largest Tier 1 financial institutions and corporate services providers in APAC, as well as leading Fintech and real estate providers in Europe.

We know closely what the most common challenges, opportunities and complexities are for teams looking to digitise their corporate onboarding and KYC journeys.

Every day, we push ourselves to incorporate this knowledge and experience into the products we build and the support we provide to our clients to help them innovate responsibly and effectively.

Partnering with Know Your Customer has provided us with an extremely effective and efficient technology solution to support Neat’s ambitious growth in Asia and internationally.

David RosaCEO, Neat Commerce
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Selected Clients

Standard Chartered

Standard Chartered PLC is a leading international banking group, with a presence in 53 of the world’s most dynamic markets.

Standard Chartered PLC is a leading international banking group, with a presence in 53 of the world’s most dynamic markets. Their purpose is to drive commerce and prosperity through their unique diversity, and their heritage and values are expressed in their brand promise, here for good.

Standard Chartered PLC is listed on the London and Hong Kong stock exchanges.

The history of Standard Chartered in Hong Kong dates back to 1859. It is currently one of the Hong Kong SAR’s three note-issuing banks. Standard Chartered incorporated its Hong Kong business on 1 July 2004, and now operates as a licensed bank in Hong Kong under the name of Standard Chartered Bank (Hong Kong) Limited, a wholly owned subsidiary of Standard Chartered PLC.

Pao Bank KYC Partnership

PAOB

Ping An OneConnect Bank (Hong Kong) Limited (PAOB) is the first virtual bank in Hong Kong specialising in SME banking services.

Ping An OneConnect Bank (Hong Kong) Limited (“PAOB”), a wholly-owned subsidiary of OneConnect Financial Technology Co., Ltd. (“OneConnect”) (HKEx:6638; NYSE:OCFT) and a member of Ping An Insurance (Group) Company of China Ltd. (“Ping An”) (HKEx:2318; SSE:601318), is committed to establishing a virtual banking ecosystem by optimising customer-centric services through its innovation and sophisticated technology. PAOB was granted a virtual banking license by the Hong Kong Monetary Authority in May 2019. PAOB is developing diverse business segments including retail banking and SME banking.

OFX

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world.

OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world. With an innovative platform and 24/7 human support, OFX automates and simplifies doing business across borders, reducing risk and eliminating routine operational tasks. Offering global business accounts, payments to 180 countries in 30+ currencies and currency risk management solutions to simplify global payments. OFX further enhances business operations by providing corporate cards with spend management, bill payments, vendor management, and integrations with popular accounting and HRIS software, to help achieve better business solutions so accounting firms and businesses thrive.

Headquartered in Sydney, Australia, with offices globally, in the United States, Canada, United Kingdom, Ireland, New Zealand, Singapore and Hong Kong. ISO/IEC 27001:2022 certified in Australia, 700+ employees, listed on the ASX since 2013, licensed in 50 jurisdictions and regulated by over 50 regulators globally. OFX has been a trusted innovator in global money movement for over 25 years.

First AML

First AML is the name behind Source, an all-in-one AML platform. Their experience is not just as a technology provider, but also as compliance professionals.

First AML is the name behind Source, an all-in-one AML platform. Their experience is not just as a technology provider, but also as compliance professionals.

Prior to releasing Source, they processed over 2,000,000 AML cases themselves so understanding the acute problems that firms face these days is in their DNA.

First AML powers thousands of compliance experts around the globe to reduce the time and cost burden of complex and international entity KYC. Their enterprise-wide, long term approach to the CDD data lifecycle addresses time and cost challenges while improving the customer experience and minimising reputational and security risks.

Tricor Logo Know Your Customer Client

Tricor

Tricor Group (Tricor) is Asia’s leading business expansion and corporate service specialist.

Tricor Group (Tricor) is Asia’s leading business expansion specialist, with global knowledge and local expertise in business, corporate, investor, human resources & payroll, corporate trust & debt services, and governance advisory.

The Group today has ~50,000 clients globally (including ~20,000 clients in Mainland China), a staff strength of ~3,000 and a network of offices in 49 cities across 22 countries / territories.

Hamburg Commercial Bank Logo Know Your Customer Client

HCOB

Hamburg Commercial Bank (HCOB) is the first privatised Landesbank in Germany.

Hamburg Commercial Bank (HCOB) is the first privatised Landesbank in Germany.

As a commercial bank, HCOB specialises in providing financial products to corporate clients in the real estate as well as renewable energy and infrastructure sectors and to clients in the shipping business.

Deeply rooted in the North of Germany, the institution is also represented in other German metropolitan regions and in selectd markets across Europe and Asia.

ConnectPay

ConnectPay is one of the fastest-growing Electronic Money Institutions (EMI) in Lithuania.

ConnectPay is one of the fastest-growing Electronic Money Institutions (EMI) in Lithuania, providing banking services for internet-based companies.

ConnectPay’s main activity and focus is banking payment services for business and institutional clients, including SEPA (Instant) & SWIFT payments, multicurrency accounts, corporate cards, merchant accounts and Banking as a Service (BaaS).

One4All logo for KYC Website

One4All

One4all is a provider of prepaid and reward cards working with 11K+ organisations throughout Ireland and the UK.

With over 18 years’ experience in the industry, One4all is a market-leading provider of prepaid cards in Europe. The company works with over 11,000 companies throughout Ireland and the UK to create effective rewards and incentives schemes.

One4All's retail portfolio comprises over 58,000 of the UK and Ireland’s leading stores across retail, services and online.

Choco Up

A global technology and financial services platform that offers revenue-based financing and growth solutions for e-commerce brands.

Choco Up is a global technology and financial services platform that offers revenue-based financing and growth solutions for e-commerce brands. With data analytics and machine learning at its core, Choco Up employs vast integrations to automate fund deployment, providing fast-growing companies with zero-equity funding in a quick and seamless manner. Choco Up has offices in Singapore and Hong Kong and serves e-commerce businesses worldwide, providing smart-growth analytics and global payment solutions to fuel their growth.

Coda Payments

Coda Payments is the leading provider of secure, cross-border monetization solutions for digital products and services.

Coda Payments operates Codashop, the leading independent source for in-game content. Coda also offers Codapay, which allows publishers of digital content to accept the hundreds of payment methods available on Codashop on their own websites, and xShop, which allows publishers to distribute their products through a range of e-commerce and other consumer-facing platforms.

The Coda vision is to be the platform of choice for taking life’s digital experiences over the top.

Aspire Logo Know Your Customer Client

Aspire

Aspire is the all-in-one finance operating system for growing businesses, serving over 10,000 startups and SMEs across Southeast Asia.

Aspire is the all-in-one finance operating system for growing businesses. The company serves over 10,000 startups and SMEs in Southeast Asia, helping them save time and money with multi-currency accounts and cards, expense management, payable management, and receivable management solutions – all in one account. Headquartered in Singapore, Aspire has over 400 employees across four countries, and is backed by some of the world’s best VCs, including Sequoia and Y-Combinator.
One Group Logo Know your Customer client

One Group

Complex finance made simpler. A one-stop-shop for all your financial services needs: the platform for pioneers to prosper.

Formerly known as AIMS, ONE was founded in 2017 as a UK-based OTC digital asset trading desk, serving high-net worth individuals, corporates, and institutional clients globally. Recognising that its clients – who were generally in higher-risk sectors – were facing tremendous difficulty in the movement of fiat funds connected with crypto, ONE undertook to resolve this industry pain point by shifting its focus towards banking and the provision of payment services. ONE subsequently acquired its PI licence from the FCA in 2020, and launched its proprietary payments platform in 2021.

Today ONE provides a unified end-to-end financial services solution for corporate clients, principally within the gambling and sports betting, cryptoasset, and offshore sectors. With offices in the UK, Jersey, Luxembourg, and Switzerland, and with additional locations to follow, ONE is able to effectively serve clients globally through its multitude of banking partners and a robust network of licences. Through a single onboarding with ONE, clients get access to a full suite of products and services, including real named IBANs in multiple fiat currencies, access to payment rails including SWIFT, SEPA Instant, SEPA, Faster Payments and CHAPS, FX in up to 19 currencies, and the ability to trade crypto 24/7 via the ONE OTC desk.

Our new centralised onboarding platform provides a streamlined KYC experience to our range of domestic and international corporate clients, while simplifying backend processes for our internal stakeholders and compliance team members.

Jan SojkaHead of Digital Excellence Center
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Outstanding customer experience

At Know Your Customer, we are truly passionate about delivering outstanding customer experiences to both our clients and our clients’ users. Our objective is to ensure that our technology stays one step ahead of key trends in customer experience, helping our clients deliver the digital journeys and interactions that their end users now expect from them.

We work hard to deliver exceptional customer support and anticipate our clients’ jurisdictional and regulatory needs of tomorrow. Our configurable, country-specific workflows make it easy to follow best practices in compliance with international and local regulations, while our team of customer support experts is always just one click away.

See what Know Your Customer can do for your business.