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Know Your Customer

User Guides

A repository of useful content for our community.

Welcome to our User Guide Library

At Know Your Customer, we have put a lot of effort into creating a platform that is intuitive and user-friendly. However, we also recognise that getting started with it can be overwhelming, especially if you’re new to the technology. That’s why we’ve created this library, to provide you with all the information you need to navigate the Know Your Customer Workspace and make the most out of its features.

Our user guides are designed to cover all aspects of the platform, from the basics of creating individual and entity cases to advanced API  features that will help you manage your compliance obligations with ease. Whether you’re a first-time user or a seasoned expert, our library has something for everyone.

If you have any questions or need assistance, please do not hesitate to contact us at help@knowyourcustomer.com.

Entity Case Creation

Person creating KYC manual case

Manual Entity Case Creation

Person reviewing KYC Individual case

Individual Case Creation

Reviewing KYC API documentation code

API Documentation

Person navigation their KYC case lists

Case List & Case Repository

Person using KYC Liveness Detection

Web Upload Portal (Individuals)

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