Know Your Customer

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Exceptional Customer Experiences

Powered by AI & OCR

Know Your Customer empowers traditional as well as newly established organisations to consistently deliver the digital onboarding experience that their individual customers expect and deserve, wherever they are in the world.

Our objective is to redefine the end user experience of the KYC & ID verification process, without ever compromising on AML compliance.

Using our digital solutions, individual customers can provide the relevant documentation needed to complete their KYC process at the time and place that best suit them and through their preferred channel.

By utlising Artificial Intelligence (AI), Optical Character Recognition (OCR) and a vast range of automated processes, Know Your Customer radically improves the efficiency, accuracy and reliability of the onboarding process for individual clients.


Document Collection

Easily design different customer journeys to ensure on-going compliance and reduce end user frustrations, only requesting KYC information and documents that are truly necessary.

Data Assessment

Authenticate ID Documents from 180+ countries, perform facial recognition & facial comparison checks and verify the location of your clients instantly with Artificial Intelligence.

Case Management & Workflow

Manage all your clients’ KYC information and documentation within one centralised platform with permission and workflow settings customised to reflect your company's policy.

On-Going Monitoring

Introduce automated and continuous AML screening to strengthen regulatory compliance without adding to compliance teams’ extensive to-do lists.

Reporting & Intelligence

Automatically record all key KYC information in an immutable audit trail; easily create customised KYC reports, in real time and on demand.

Know Your Customer’s ability to deliver seamless customer experiences is powered by the dynamic automation processes taking place behind the scenes.

With Know Your Customer, compliance officers gain a 360° view of their existing and prospective clients within one centralised, end-to-end and highly intuitive solution.

Military grade ID verification is instantly performed on 98% of the world’s passports, driving licenses and ID documents. AML screening is performed at the point of entry as well as on an-going basis, flagging any anomalies or changes in individual customers’ situations.

All compliance steps are automatically tracked in an immutable log for audit purposes and compliance officers can easily and quickly create multiple customised reports, including regulatory, internal, and external reports, on-demand in real time.

Stronger Compliance

Through Automated Intelligence

Military Grade
ID Verification

Our solution validates official government-issued IDs, passports and driving licenses from 180+ countries around the world, providing peace of mind about the authenticity of applicants’ identification documents, wherever they are in the world.

Geo-Locationing &
Proof of Address

Know Your Customer combines military grade ID verification with proof of address capturing, geo-locationing via GPS coordinates and image forensics for a 360° view of prospective customers.

Facial Recognition &
Facial Comparison

Through in-built facial recognition and matching facial comparison algorithms, Know Your Customer reduces the risk of impersonation by flagging suspicious cases in need of closer investigation.

On-going AML

Know Your Customer runs weekly AML screening of all new and existing customers within the system by default, instantly flagging any potential PEP, Sanctions or Criminal matches for further review.

Mobile App, Web Portal
& APIs

We offer multiple options to collect information from perspective clients, including customisable mobile apps and web portals. Powered by a robust RestAPI infrastructure, our technology can be easily integrated to seamlessly work in connection with existing systems.

Video Verification& e-Signatures

With Know Your Customer’s in-built video verification and e-signature functionalities, organisations can deliver an exceptional digital onboarding experience without having to compromise on security and compliance.

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