End-to-end digitisation is a priority financial institutions can’t afford to postpone any longer.
The world has embraced the new contactless paradigm. Customers expect seamless digital interactions with their providers, irrespective of the challenges that this poses to vendors’ internal operational structures. This specifically applies to the area of KYC compliance and client onboarding. Not having a fully digitised and remote front- and back-end process in place hinders FIs’ ability to acquire new clients or provide new financial services to existing ones.
The digitisation of client onboarding presents a number of risks related to inaccurate initial scoping, unrealistic implementation timelines or ill-fitting third-party solutions.
Based on our experience working with clients on a wide range of digital onboarding implementations, we have developed a practical guide to support teams in the initial – and crucial – phase of their digital transformation project and RegTech implementation.
Download our guide to discover the key steps each team should perform during the preliminary analysis and planning phases of any digital onboarding implementation.