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LONDON — Estate agents are being slammed with “business busting” fines under new anti money laundering regulations, according to the head of the National Association of Estate Agents (NAEA), but the amounts are not public.

Tighter regulations were introduced in 2017 under the Money Laundering Regulations, which require estate agents to do anti-money-laundering checks on both the buyers and sellers of properties.

The industry is also subject to the Criminal Finances Act, which introduced the new criminal offence of failing to prevent tax evasion and additional tools to investigate suspected money laundering and terrorist financing.


At Know Your Customer we understand that these changes in regulation present the real estate business with a number of new challenges, and it appears many agents have fallen behind in meeting their regulatory obligations. The need to comply whilst keeping costs to a minimum and the customer experience excellent is challenging. KYC’s premium KYC & AML case management tool has been developed to ensure regulated markets can keep in line with current AML legislation. By combining an easy to follow workflow and an advanced smart phone app for the smooth transfer of ID and address documents, Know Your Customer is the preferred compliance provider to many regulated businesses

Last updated on April 23rd, 2023 at 07:26 pm

Claus Christensen

Claus Christensen is the CEO & Co-Founder of Know Your Customer. His vast array of previous experiences includes founding a technology company that develops email server infrastructure products for 60,000+ global customers and serving as VP Electronics at Thielert Aircraft Engines. A regular contributor to leading industry publications and a recognised expert in the anti-money laundering and financial regulation space, Claus is also the host of the RegTalks podcast and a senior lecturer of the Centre for Finance, Technology and Entrepreneurship (CFTE)’s RegTech Course.