Skip to main content

What is the so-called banknote paradox? What is driving the transformation of traditional banks into platforms? How close are we to the introduction of a Digital Euro? These are just some of the fascinating questions we discussed with Alessia Benevelli, Payments, Data and Innovation Adviser at the World Savings & Retail Banking Institute and the European Savings & Retail Banking Group (WSBI-ESBG).

Listen and subscribe also on:

Episode Notes

In this episode of RegTalks, Know Your Customer’s CEO Claus Christensen sits down with WSBI-ESBG’s Alessia Benevelli to discuss:

  • Why real human interactions still matter in banking
  • The impact of the COVID-19 pandemic on the digitalisation of payments in Europe and around the world
  • The fundamental role of financial education and digital technology literacy in today’s financial system
  • The European Savings and Retail Banking Group’s historic links to the birth of the European Union

Alessia Benevelli is an Adviser on Payments, Data and Innovation at the World Savings & Retail Banking Institute and the European Savings & Retail Banking Group (WSBI-ESBG) in Brussels. After serving as judicial clerk at the National Court of Appeal of Milan and practicing corporate law, she obtained an LL.M., and in 2019, she joined the Banking Markets, Innovation and Consumers Department at the European Banking Authority, working in the area of payments and consumer protection.

If you’d like to suggest a guest or a topic for an upcoming episode or share any feedback, please email You can also find us on LinkedIn and Twitter.

Looking for more episodes of RegTalks?

Full episode list

Get notified directly in your inbox when a new episode of RegTalks is available.

We will use the information you provide on this form to keep in touch with you about company news, industry events and marketing via email. Detailed information on the processing of personal data can be found in our Privacy Statement.

    Last updated on March 21st, 2024 at 03:23 pm

    Maggie Maspero

    Margherita Maspero is a marketing expert with ten years of experience in marketing strategy and brand development at international RegTech companies across Europe and Asia. Prior to joining Know Your Customer, Margherita held various positions building brands and driving commercial growth through effective marketing strategies at fast-growing B2B start-ups and scale-ups in London, Dublin and Milan. A graduate of the University of Milan, Margherita holds a Master’s from University College London (UCL).